Major changes are taking place in today’s telecom sector. The explosion in use of smartphones, tables and other mobile devices is pushing operators to heavily invest in bandwidth and capacity, but revenue doesn’t grow as quickly as operators would have liked, when many web-based services and applications being ‘free’ of charge. Competition is fierce than ever – from operators and from new internet players. On the other hand, consumers are raising expectations of quality and breadth of services particularly in the cases of mobile broadband. These trends are giving operators reasons to shift in emphasis from network quality to service quality, to keep their customers satisfied and loyal, and to exploit opportunities for upselling them on new services for boosting ARPU. Value, over cost, started becoming a primary criterion in technology investment decision making.
Our managed services include:
- Field Maintenance :- Provide End to End Field Maintenance Services to Operator.
Network Operation Center :- Provide site preventative maintenance, site corrective maintenance, scheduled maintenance & site information management services for operator.
Business Operations and Application Management :- Maintain an integral management model that not only addresses application availability, but includes close business-IT alignment through business operations and application management.
Managed Planning & Engineering :- Operators are considering step by step outsource their Planning & Engineering tasks for better network evolution, fast service time-to-market and improve ROI.