Managed services and maintenance services

Services to manage and maintain your systems and IT resources.

Encourage growth and improve the availability of your applications through efficient IT resource management

To ensure the sustainability of their investments, businesses need to plan for the constant evolution of technology. Rather than submitting helplessly to these changes, opt for Managed Services and Maintenance Services from RKTPL. We have developed a range of services that extend your solutions’ lifespan while improving their performance :

  • Support and monitoring
  • Operational maintenance
  • Preventive or corrective maintenance
  • Performance management
  • Managed services

We make it easier for you to manage your IT resources and solutions. This strategic approach increases your efficiency and accelerates returns on your technology investments.

Benefits for your business

Services Managés et Maintenance

Communicate and collaborate with confidence

RKTPL supports all of your communication solutions, from any supplier and at any location. We offer support services, operations management and managed services.

Services customized for your business

We provide specific services based on your needs, the technical expertise available within your organization, your budget constraints, and any other criteria you feel we need to take into account.

Increase your operational efficiency while keeping costs under control

With our solutions, you’ll never need to worry whether your solutions are working efficiently. Instead, you can focus on your strategic priorities and accelerate the adoption of new communication and collaboration solutions within your organization.

Why choose RKTPL ?

A partner you can trust

Our highly certified engineers support and advise you in managing your solutions. We take charge of all operations to provide a powerful infrastructure that’s in sync with your needs and business processes.

A proactive security and monitoring center (NOC/ SOC)

System malfunctions can have a negative impact on your business processes, or even make them completely unavailable. RKTPL offers real-time monitoring. Thanks to our security and monitoring center, we can anticipate and respond to any malfunction even before it affects your users. Our NOC teams work 24 hours a day, 7 days a week to provide maintenance and updates, monitor your networks, and quickly get malfunctioning applications up and running again.

Service level agreement (SLA)

To make sure you have complete peace of mind when delegating your assets to us, RKTPL prepares specific SLAs for each of its customers. We guarantee the quality and reliability of our services and give you access to state-of-the-art technical and management expertise. We use best practices in line with industry standards, including ITIL and ISO standards, as well as the standards defined for Cisco Powered certification.

For Further Information

Please Contact Us for more information.