RKTPL’s global customers want to choose the right maintenance services that best match their network environment demands as well as their budget. RKTPL has designed the RKTPL Care bundled maintenance support offerings to enable you to select what you need when you need it.
RKTPL provides emergency recovery, remote technical support, 24×7 support portal access, access to software maintenance fix content (patches & maintenance releases), return to factory repair for issues associated with the operation and maintenance of RKTPL products. RKTPL will act as the single point of contact for comprehensive technical support for all covered products.
Support Plans
Contact us for maintenance services that best match a customer’s network environment demands and budget.